If you’re buying a NUC6CAYS or NUC6CAYH and plan to upgrade the memory, be sure you’re getting memory that’s compatible. Intel posted an explanation of why memory density is important.
It’s easy to tell if you’ve used unsupported RAM, as you’ll get this:
I can confirm this behavior as I tested it with SODIMMS of both the right and wrong density. Right density, everything’s peachy. Wrong density…not so much.
Intel does provide resources to help find the right memory:
Good rule of thumb: When buying components for your system, be sure they’re compatible.
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This is inaccurate.
I bought 2x4GB Crucial CT2KIT51264BF160B and it is incompatible despite being listed as compatible in:
https://www.intel.sg/content/www/xa/en/desktops/nuc-component-peripheral-compatibility.html
I got conned by Intel.
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Well that sucks. I assume you tried the usual troubleshooting: updated bios, etc. Be sure to send the feedback to Intel. If their info on memory compatibility is inaccurate, they need to know that. I’ll pass this along to them as well.
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They have an upgraded list… which unfortunately does not have the Module parts you ordered..https://www.intel.com/content/www/us/en/support/boards-and-kits/000023025.html
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What issues did you have with the wrong density? I was considering using that, but I don’t want any problems.
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It’s been a while, but if I recall correctly I didn’t actually have issues beyond the error at boot up. Their list is updated for this model as of March, so if you stick to that you should be fine: https://www.intel.com/content/www/us/en/support/articles/000023025/mini-pcs/intel-nuc-kits.html
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Whilst replacing the ram i broke the clips on bay 2. Does anyone know if these can be bought/replaced, thanks Paul
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